The Blast Zone
The Blast Zone is a family-friendly play and party center that provides a safe, clean, and fun environment for your children. We are committed to our mission of offering a healthy and happy place with unique activities that offer something entertaining for everyone.
The Blast Zone is designed to keep children active, happy and safe. Our unique activities, including our Turbo Tubs, Jumpit Trampolines and our Bazooka Ball Blasters, will ensure that there is something fun for everyone. Come Have a Blast, and experience an explosion of fun!
We had my daughter's party there yesterday (1/13/18).The amount of money that I paid for the party was ridiculous compared to what I got for it. The customer service was awful, I had to remind them about the pinata for my daughter's party which was finally brought out 20 minutes before the party was over and we still hadn't even done cake yet even though I had asked for the cake to be brought out. Even though nobody was in line for the bathtub race track we kept getting asked to stop after 2 times around the track. If there isn't anyone waiting in line, shouldn't we be able to continue until someone else comes? I'm paying over $400 for the party, I think we can be allowed to enjoy what the party comes with (which is pretty much nothing). Had no idea who our party coordinator was, had to keep asking different people for things that we needed (what party room we were in, the pinata, the cake, etc.) It was basically a bunch of teenagers running the show and they had no idea what they were doing. And, they charged my card twice for our party. When I saw $900 was gone from my account I almost had a heart attack. I'm still waiting to hear back from someone on what they plan to do in order to refund the second charge. ***update*** 1/15/18. The owner called me to refund their mistake of running a second party charge on my card and there was no apology, no remorse, nothing. Just a brisk straightforward demeanor like this was some small mistake that happens everyday. Charging $415 twice is not some small mistake!!! The least you can do is apologize. Never again.
I was there for a kid's birthday party last weekend. It has a big playing area, and it's very clean
Very hidden from the road and they should have better landmarks to help the customers.
They say Free to the public. But it's a lie, I went their with my kid's and they turned us away.
I had a party from 3pm until 5pm. Our party room was not ready until 325pm. We had to wait outside with all our decorations until then. One male staff was finally setting up the table when another male staff walked in and said "come help me" the staff responded " i have to finish setting up this table" the other staff responded "no you don't" loud and clear for all the guest to hear. The guests approached me on the poor customer service. I thought the point of having a party at the blast zone and paying close to $800 was so that the parents could have a stress free celebration. Our hostess did not introduce herself at all, she was the quietest person there. During the cake time, she put the cake in front of my daughter and left the room for 5 min looking for a lighter for the candle. 6yo kids waiting around a cake for 5min is not a good thing...trust me! Some helpful guest parent's thankfully intervened and kept the kids occupied. The "goody bag" toy was an item you can find at a dollar store. Nothing special! Lastly, the blast zone advertises their bathtub races as their pride and joy. It is hardly a race when only one of the bathtub is working. That one bathtub even kept on breaking down. People from my party and other party were complaining about it and kids were tired of waiting in line for the one bathtub to be fixed. The Blastzone is fun to go to just for fun, but don't waste your money having a birthday party there. The poor customer service, their non working bathtubs, the cheap take home gift are totally not worth the high price tag. I really had high expectation and I am completely disappointed.